The repeat prescription line will cease to exist as of 1st May 2018.
In keeping with Cheshire & Merseyside Commissioning Support Unit's "Repeat prescribing and ordering guidance", that states patient prescription requests should NOT be accepted via telephone, we (The Knoll Surgery) have decided to discontinue this patient service from 1st May 2018 and can no longer take repeat prescription orders in this way. All patient prescription requests should be made using the options listed below.
If you have not already done so please order your prescription by registering with Patient UK
Patients will be able to order repeat medications online via Patient Access. To register for this service you must bring photo ID to the main desk of the surgery. Please note that due to patient confidentiality, log in details will only be given to patients that are present.
Your doctor may give you a computerised repeat prescription slip, which enables you to obtain repeat medication for a specified period without the need for a consultation. To obtain repeat prescriptions you may:-
- Return the request slip to the surgery marking the items you require, allowing at least 48 hours before you need the medication. This 48 hours for all types of request excludes weekends and bank holidays.
- Post the request slip to the surgery marking the items you require (please enclose a stamped, self addressed envelope if you wish your prescription to be returned to you by post).
- Fax us your request on 01928 734527 (together with your current contact telephone or fax number).
If your prescription needs reviewing, for example your review date has expired, you should telephone the practice. Please ring during normal surgery hours.
We now offer a free delivery service for dispensary patients please register with the dispensary if you would like your medication delivered.
Prescriptions can be sent to the local pharmacies should you wish.
Please make sure you select the correct collection point for your prescription or medication